KPIs for the hotel industry are values or metrics that measure the performance of a particular area of hotel operations – or the property as a whole. They ensure clear visibility on the functionality and sustainability of your business within the hospitality landscape.
KPIs allow you to analyze and develop significant improvements that will help to boost your property’s performance. Below, we’ll examine some of the most important KPIs for hotels that play a pivotal role in understanding and defining success within our industry.
