Why you should enroll in eZee University?
Earn Up to 35% More
Certified staff command higher salaries across the industry.
Become the Go-To Expert
Confidently handle rush hours and VIP arrival.
Get Promoted 60% Faster
Certified professionals earn more and move up quicker.
Learn between Guests
Quick 10-15 minute lessons that fit perfectly during quiet moments.
Turn Problems into Praise
Transform angry guests into loyal customers with expert problem-solving.
Connect with a Community
Get advice, tips, and job opportunities from 50,000+ certified peers.
Explore Our Courses
Front Desk Foundations: Master Hotel PMS from Day One
Perfect for newcomers to hotel management systems. Learn the core skills every front desk professional needs: creating reservations, managing guest check-ins and check-outs, processing payments, and handling basic modifications. This hands-on course covers essential daily operations including adding sharers, managing advance payments, and processing cancellations. By the end, you will confidently navigate your PMS and handle routine guest interactions like a seasoned pro. No prior experience required—just bring your willingness to learn and watch your confidence soar!
Hotel PMS Pro: Advanced Operations for Exceptional Service
Take your hotel PMS skills to the professional level. Building on foundational knowledge, this intermediate course dives into room management strategies, financial adjustments, and corporate billing procedures. Master room upgrades and changes, learn to modify rates post-check-in, apply strategic discounts, and set up company accounts with folio routing. These advanced operational skills will make you an invaluable asset to your property, enabling you to handle complex guest requests and maximize revenue opportunities with ease and precision.
Hotel PMS Specialist: High-Level Operations & System Control
Become the go-to expert your hotel relies on. This advanced course tackles the most complex PMS operations: managing group reservations from booking to billing, resolving challenging scenarios like split reservations and early checkouts, and mastering critical back-office functions including night audit procedures. Learn to handle failed bookings, void reservations, manage group invoicing, and troubleshoot system issues. Perfect for supervisors, managers, and staff ready to operate at the highest level of hotel operations excellence.
POS Basics for Servers: Take Orders Like a Pro
Boost your service skills with POS Basics for Servers: Take Orders Like a Pro. Learn to manage orders, payments, discounts, and reports using eZee Optimus. Handle dine-in, takeaway, and room service with ease. Fast, practical, and perfect for servers who want to work smarter.
POS Mastery for Servers: Handle Rush Hours with Ease
Boost your speed and confidence with POS Mastery for Servers: Handle Rush Hours with Ease. Learn to split bills, manage payments, handle complimentary items, QR orders, credit bills, and more using eZee Optimus. Perfect for servers who want to work smarter and serve faster.
Restaurant POS Leadership: Strategies Every Restaurant Captain Should Know
Lead your floor with confidence through Restaurant POS Leadership: Strategies Every Restaurant Captain Should Know. Learn to manage orders, handle dine-in, takeaway, delivery, and room service using eZee Optimus. Perfect for captains ready to lead smarter and serve better.
Foundations of Restaurant Management: Lead with Systems, Serve with Skill
This course covers order handling, discounts, settlements, menu updates, inventory management, reporting, and day close. Perfect for restaurant staff and managers, it gives you the practical skills to streamline service, avoid errors, and boost operational efficiency.
Operational Mastery for Restaurant Managers : From Insights to Impact
Level up your leadership with Operational Mastery for Restaurant Managers: From Insights to Impact. Learn to manage orders, payments, discounts, credit bills, staff, and reports in eZee Optimus with ease. A course that saves time, boosts efficiency, and sharpens the skills that matter.
Inventory & Store Control: POS Tactics for Operational Success
Take control of your operations with Inventory & Store Control: POS Tactics for Operational Success. Learn to manage inventory, stock transfers, pricing, recipes, and BOM in eZee Optimus. Perfect for managers and store in-charges who want smooth, efficient operations.
Channel Manager Mastery: Effortless Distribution Strategies
Empowering hoteliers with the skills and strategies needed to achieve effortless inventory distribution.
Mastering Direct Reservations through Booking Engine
Discover the power of booking engine solutions to maximise direct bookings and boost revenue.
Front Desk Foundations: Master Hotel PMS from Day One
Perfect for newcomers to hotel management systems. Learn the core skills every front desk professional needs: creating reservations, managing guest check-ins and check-outs, processing payments, and handling basic modifications. This hands-on course covers essential daily operations including adding sharers, managing advance payments, and processing cancellations. By the end, you will confidently navigate your PMS and handle routine guest interactions like a seasoned pro. No prior experience required—just bring your willingness to learn and watch your confidence soar!
Hotel PMS Pro: Advanced Operations for Exceptional Service
Take your hotel PMS skills to the professional level. Building on foundational knowledge, this intermediate course dives into room management strategies, financial adjustments, and corporate billing procedures. Master room upgrades and changes, learn to modify rates post-check-in, apply strategic discounts, and set up company accounts with folio routing. These advanced operational skills will make you an invaluable asset to your property, enabling you to handle complex guest requests and maximize revenue opportunities with ease and precision.
Hotel PMS Specialist: High-Level Operations & System Control
Become the go-to expert your hotel relies on. This advanced course tackles the most complex PMS operations: managing group reservations from booking to billing, resolving challenging scenarios like split reservations and early checkouts, and mastering critical back-office functions including night audit procedures. Learn to handle failed bookings, void reservations, manage group invoicing, and troubleshoot system issues. Perfect for supervisors, managers, and staff ready to operate at the highest level of hotel operations excellence.
POS Basics for Servers: Take Orders Like a Pro
Boost your service skills with POS Basics for Servers: Take Orders Like a Pro. Learn to manage orders, payments, discounts, and reports using eZee Optimus. Handle dine-in, takeaway, and room service with ease. Fast, practical, and perfect for servers who want to work smarter.
POS Mastery for Servers: Handle Rush Hours with Ease
Boost your speed and confidence with POS Mastery for Servers: Handle Rush Hours with Ease. Learn to split bills, manage payments, handle complimentary items, QR orders, credit bills, and more using eZee Optimus. Perfect for servers who want to work smarter and serve faster.
Restaurant POS Leadership: Strategies Every Restaurant Captain Should Know
Lead your floor with confidence through Restaurant POS Leadership: Strategies Every Restaurant Captain Should Know. Learn to manage orders, handle dine-in, takeaway, delivery, and room service using eZee Optimus. Perfect for captains ready to lead smarter and serve better.
Foundations of Restaurant Management: Lead with Systems, Serve with Skill
This course covers order handling, discounts, settlements, menu updates, inventory management, reporting, and day close. Perfect for restaurant staff and managers, it gives you the practical skills to streamline service, avoid errors, and boost operational efficiency.
Operational Mastery for Restaurant Managers : From Insights to Impact
Level up your leadership with Operational Mastery for Restaurant Managers: From Insights to Impact. Learn to manage orders, payments, discounts, credit bills, staff, and reports in eZee Optimus with ease. A course that saves time, boosts efficiency, and sharpens the skills that matter.
Inventory & Store Control: POS Tactics for Operational Success
Take control of your operations with Inventory & Store Control: POS Tactics for Operational Success. Learn to manage inventory, stock transfers, pricing, recipes, and BOM in eZee Optimus. Perfect for managers and store in-charges who want smooth, efficient operations.
Channel Manager Mastery: Effortless Distribution Strategies
Empowering hoteliers with the skills and strategies needed to achieve effortless inventory distribution.
Mastering Direct Reservations through Booking Engine
Discover the power of booking engine solutions to maximise direct bookings and boost revenue.
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Hospitality Industry Leaders
Hear From Our Certified Professionals
"I recently completed the course, and it was a fantastic experience! The training provided in the video is an invaluable insight into understanding hotel operations and mastering the software features essential for efficient management. I feel more confident and equipped to handle daily operations. I highly recommend this course to anyone in the hospitality industry!"
Akshay Panchal
Bunk Stay Hostel
"We recently completed the course, and I must say, it was an excellent experience for me and my entire team. The content was highly effective and easy to understand, even for new users. I was so impressed with the program that I encouraged all my staff to take it as well, and they found it incredibly insightful."
Archana Agarwal
Hotel Bright
"I recently completed the course, and it was a fantastic experience! The training provided in the video is an invaluable insight into understanding hotel operations and mastering the software features essential for efficient management. I feel more confident and equipped to handle daily operations. I highly recommend this course to anyone in the hospitality industry!"
Asad Ahmad
Hotel Ganga Maiya
Your Learning Journey Starts Here
With eZee University, you're not just learning software - you’re preparing your team for operational excellence.
Frequently Asked Questions
Upon enrolling in a course, you will enjoy unrestricted access to all course materials, including videos, allowing you to learn at your preferred pace and revisit the content at any time.
To earn a certificate, you must pass the course test successfully. Upon completion, you will be prompted to take the test, and once you clear, you can download your certificate instantly.
There are no restrictions; you can enroll in as many courses as you wish and explore a wide range of topics offered on our platform.
Yes, the course is only for existing customers.
You can contact our support team through the Support Centre