Need support? We are here to help.

The 24x7 Yanolja Cloud Solution Support is the first point of contact for many, and our support personnel are at your service 24 hours a day throughout the year. Our full fledged support center not only provides assistance with troubleshooting, training and implementation but also client requested enhancements and upgrades.

Access support via following options.

Live Chat

One of the most convenient ways of getting in touch with YCS Support is the Live Chat. More than 100 chats are taken daily covering basic troubleshooting, product training, configuration and online implementation.

Implementation and On-boarding

Our online on-boarding program is committed to providing professional and focused service to our clients that includes online configuration of your hotel data with YCS solution followed by the software implementation and free online training as many time as you need with no added charge.

Email

YCS’s Support Email service is another way of taking advantage of our support, you can send us an email regarding your queries and we will get back to you within 24 hours.

Online Demo

You can get a personalized one-on-one online demonstration of our product with our support executive anytime. This is perfect for someone who is looking for a more in-depth review of the product. Just complete and submit the form to book a no obligation demo today.

Online Product Training

Whether you are looking for full product training or just a training for a specific process, we provide online training that meet your needs. There is absolutely no cost associated.

Phone Messaging

Exclusive to our partners and clients all around the world, we also communicate and provide technical support via popular phone messaging application like whatsapp and viber.

Need support? We are here to help