Frequently Asked Questions
Answers for Modern Hoteliers
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Contact UsYanolja Cloud Solution is the hotel platform 33,000+ hotels in 170+ countries run on. One login covers property management, channel distribution, direct bookings, payments, F&B, revenue management, and an AI concierge. Built in-house as one system, not a bundle of acquired tools.
Independent hotels, boutique hotels, resorts, hotel chains of 5 to 50 properties, hostels, and serviced apartments. From 10 rooms to 500+. From one property to fifty.
Yanolja Cloud Solution operates at the largest global scale in the category: 33,000+ hotels, 600,000+ rooms, 170+ countries, 50+ languages, and 105+ regional support centers. Every product is built in-house on a single data layer, so the PMS, channel manager, website, booking engine, payments, POS, and AI concierge share the same guest, the same inventory, and the same folio in real time.
Yes. Yanolja Cloud Solution Website Builder creates fully hosted, mobile-first hotel websites with the booking engine built in. No developer needed. No separate hosting. Branded to your hotel. SEO-ready. Live in days.
One payment gateway across rooms, F&B, and direct bookings. Settles into one account. Reconciles automatically into the PMS. 120+ payment methods supported. PCI-DSS Level 1 certified.
A branded, mobile-first space your guests use throughout their stay. Check-in, room service, requests, spa bookings, late checkout, feedback. Pulse AI answers inside it 24/7, in any language. Works in any browser. Runs on any phone. No app download.
Yes. We run hotels with as few as 10 rooms. The same platform used by 50-property groups is available to single-property owners, with the same support and the same onboarding.
Yes. Most hoteliers start with YCS PMS or YCS Channel Manager, then add the rest as they need it. Every product works on its own and gets more powerful when combined.
PCI-DSS Level 1. SOC 2 Type II. ISO 27001. GDPR compliant. Encrypted in transit and at rest. 99.99% uptime. Hosted on AWS.
160+ distribution channels (OTAs, GDS, metasearch), 120+ payment gateways, and 650+ third-party integrations across accounting, door locks, POS hardware, and fiscal printers. Plus an Open API for anything custom.
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