For Your Guests
No waiting at the front desk. Available at any hour. Contactless, guided, and done in a few minutes — with immediate confirmation sent to email.
Introducing Kiosk Mode – A Seamless Self-Service Arrival Experience for Every Guest
June 2026Update
Introducing Kiosk Mode
Self Check-In, Your Way. Your guests no longer have to wait at the front desk. With Kiosk Mode built right into the Mobile App, checking in has become as easy as tapping a screen — fast, contactless, and completely self-serve.
june 2026
What is Kiosk Mode?
Kiosk Mode transforms a tablet or iPad into a dedicated self-service terminal for your guests. Placed at your hotel lobby or reception area, the kiosk lets guests handle everything on their own — from checking in and verifying their identity to making payments and accepting hotel policies — without needing a staff member to guide them through every step. Think of it as giving your guests a private, digital concierge that is available 24/7, never busy, and always patient.
Overview
What Guests Can Do at the Kiosk
Guests can walk up to the kiosk and complete the entire check-in process in just a few minutes.
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Guests find their booking using a confirmation number or QR code, verify their details, and complete check-in independently.
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The kiosk uses the tablet camera to scan government-issued IDs for all guests in the booking. No paperwork, no manual entry.
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Guests can pay using saved cards, tap-to-pay via NFC, or by scanning their card. Fully PCI-compliant and secure.
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Guests sign right on the screen before completing their check-in.
Security
Security First
The kiosk is designed to be completely secure. Exiting Kiosk Mode requires a password, and only a specific gesture — tapping the hotel logo five times — can trigger the exit prompt. The screen stays active and locked in landscape mode so the experience is never interrupted.
Why This Matters
Designed to give guests full control of their arrival while freeing your front desk team to focus on what matters most.
For Your Property
Reduces front desk congestion during peak hours, automatically collects IDs for compliance, and routes all check-in data directly into your PMS.
For Your Staff
Kiosk Mode is not about replacing your team — it gives them room to focus on personalised service, special requests, and complex situations.